The Social Housing Round Table

Embedding Inclusion as a Service Design Principle through Data

Two brilliant guest speakers, Naomi Sweeting, Director of Customer Experience at Grand Union Housing Group, and Peter Hudson, Sales Director at Voicescape, join us for a special event where we'll be looking at how you can truly embed inclusion as a service design principle.
If you're interested in the difference between data and information, this isn't one to be missed!
 
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Homelessness and the Private Rented Sector

Oli Reid of The Living Housing Group joins to look at the relationship between the PRS and homelessness and what can be done collaboratively to try and help solve the issue.
 
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Empowering the future: Shaping Housing Leaders of Tomorrow

The brilliant Alysha Burrell joins us to discuss what we can do collectively as a sector to embrace and attract the future housing leaders of tomorrow - a session definitely worth a listen back too!
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Data Tools to Help with Compliance and Decarbonisation

Rachel Posgate of Chameleon Technology joins us to look at one option for aiding Social Housing providers with decarbonisation.
 
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Is it actually possible to have a victim-led approach to ASB?

Ben Hunt of ASB Respect Line and The ASB App leads an incredible conversation on whether it's possible to have a victim-led approach to anti-social behaviour.
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Which is More Important; Internal or External Customer Service?

Jo Leckie of Big Picture Training returns to The Social Housing Round Table to discuss whether more importance needs to be placed on internal or external customer service in a sector that's under so much scrutiny!
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Transforming Housing Management

Tom Norris talks about the work that has been going on at Places For People to transform their housing management processes - this was an incredible discussion and one certainly worth listening to!
 
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A Deeper Look at Staff Trauma in Social Housing

Jennie Blake of Serenity Sessions joins us to look at the real trauma staff in Social Housing go through and what we can actively do to embrace it, help our colleagues, and truly make a difference.
 
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Building Age Friendly Communities

Sarah Lusty of InCommon joins us to look at the role of Social Housing in building age-friendly communities - follow back here!
 
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We Need To Talk About ED&I

What are you actually going to do?What changes have you actually made?Are you still just talking and consulting?
We've had so long to make changes and direct action in the #socialhousing sector to improve #EDI and on today's episode of The Social Housing Round Table with my brilliant co-host Emily Orme, CIHCM, and more than 50 registered guests, it was the topic of conversation.
Everywhere that EDI has been actively promoted and achieved has resulted in a better business. And yet we can see from multiple projects including the one recently undertaken by Lara Oyedele that we've got a long way to go.
- Where do you promote vacancies? Do you utilise networks actively promoting EDI? Do you question your recruiters on where they source candidates?- Are you still conducting just standard interview panels? Does this work for a Neurodivergent crowd? Do you ensure you have a diverse group for undertaking interviews, panels, or assessment days? Have you considered giving out interview questions beforehand? Or do you want it to be an exam?- Have you implemented the Rooney Rule? Anonymise CVs? Do all you can to remove unconscious bias?- Are your Officers all being paid the same to fight the gender pay gap? Assets, Development, Housing - are your Officers equal in your business?- When did you last undertake real training? Mandatory for all levels?- Is your culture really prevalent at all times? And is EDI a part of your culture?
Action can be taken. It's not necessarily easy but it's certainly not impossible.
 
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