The Social Housing Round Table

Back to Basics - TSMs and Performance Management

Neil Goodwin joins us to discuss TSMs, data, and culture in a must-listen event for anyone working in Social Housing
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Embedding Inclusion as a Service Design Principle through Data

Two brilliant guest speakers, Naomi Sweeting, Director of Customer Experience at Grand Union Housing Group, and Peter Hudson, Sales Director at Voicescape, join us for a special event where we'll be looking at how you can truly embed inclusion as a service design principle.
If you're interested in the difference between data and information, this isn't one to be missed!
 
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Homelessness and the Private Rented Sector

Oli Reid of The Living Housing Group joins to look at the relationship between the PRS and homelessness and what can be done collaboratively to try and help solve the issue.
 
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Empowering the future: Shaping Housing Leaders of Tomorrow

The brilliant Alysha Burrell joins us to discuss what we can do collectively as a sector to embrace and attract the future housing leaders of tomorrow - a session definitely worth a listen back too!
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Data Tools to Help with Compliance and Decarbonisation

Rachel Posgate of Chameleon Technology joins us to look at one option for aiding Social Housing providers with decarbonisation.
 
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Is it actually possible to have a victim-led approach to ASB?

Ben Hunt of ASB Respect Line and The ASB App leads an incredible conversation on whether it's possible to have a victim-led approach to anti-social behaviour.
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Which is More Important; Internal or External Customer Service?

Jo Leckie of Big Picture Training returns to The Social Housing Round Table to discuss whether more importance needs to be placed on internal or external customer service in a sector that's under so much scrutiny!
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Transforming Housing Management

Tom Norris talks about the work that has been going on at Places For People to transform their housing management processes - this was an incredible discussion and one certainly worth listening to!
 
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A Deeper Look at Staff Trauma in Social Housing

Jennie Blake of Serenity Sessions joins us to look at the real trauma staff in Social Housing go through and what we can actively do to embrace it, help our colleagues, and truly make a difference.
 
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Building Age Friendly Communities

Sarah Lusty of InCommon joins us to look at the role of Social Housing in building age-friendly communities - follow back here!
 
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