{"store":{"baseInfo":{"podcastTitle":"The Social Housing Round Table","slug":"theshrt","podcastDescription":"Join Matthew Baird for a free, weekly networking forum discussing anything and everything in Social Housing with a different guest speaker each week.\n\nThe idea? \n\nTo challenge the mindset that the sector can’t be changed with small steps as well as large ones whilst giving everyone a free voice for change.","podcastLogo":"https://pbcdn1.podbean.com/imglogo/image-logo/16502339/SHRT_Logo_3_78juo.png","podcastShareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/image-logo/16502339/SHRT_Logo_3_78juo_1200x628.jpg?s=4c49f1f87c61e975d5af325e23f8a8c4&e=png","podcastUrl":"https://theshrt.podbean.com","podcastCanSearched":true,"feedUrl":"https://feed.podbean.com/theshrt/feed.xml","theme":"elegant","podcastDeepLink":"https://www.podbean.com/pu/pbblog-mkt95-fbce43","removePodbeanBranding":"no","brandingLogo":null,"timeZone":{"timeZoneId":30,"gmtAdjustment":"GMT+00:00","useDaylightTime":1,"value":0,"text":"(GMT+00:00) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London","daylightStartTime":"Last Sunday of March +1 Hours","daylightEndTime":"Last Sunday Of October +1 Hours","timezone":"Europe/London"},"podcastDownloads":null,"totalEpisodes":104,"showComments":true,"iOSAppDownloadLink":null,"customizeCssUrl":null,"androidAppDownloadLink":null,"showPostShare":true,"showLike":true,"author":"Matthew Baird","engagementStatsBaseUrl":"https://d1.podbean.com/webplayer_engagement?u=67bcdb474f15b903120e3861","shareEmbedLink":"https://admin5.podbean.com/embed.html?id=pbblog-mkt95-fbce43-playlist","language":"en","sensitivitySessionExpireTime":3600,"podcastApps":[{"name":"Apple Podcasts","link":"https://podcasts.apple.com/us/podcast/the-social-housing-round-table/id1787911233","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/apple-podcast.png","title":null},{"name":"Podbean App","link":"https://r4j68.app.goo.gl/?link=https%3A%2F%2Ftheshrt.podbean.com%3Faction%3DopenPodcast%26podcastId%3Dpbblog16502339%26podcastIdTag%3Dmkt95&dfl=https%3A%2F%2Ftheshrt.podbean.com&utm_campaign=pb_web&utm_source=podbean_web&utm_medium=dlink&imv=670&amv=530&isi=973361050&ibi=com.podbean.app.podcast&ipbi=com.podbean.app.podcast&apn=com.podbean.app.podcast","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/podbean-app.png","title":null},{"name":"Spotify","link":"https://open.spotify.com/show/1ecLZjrMxOczoH8N6DwnGy","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/spotify.png","title":null},{"name":"Amazon Music","link":"https://music.amazon.com/podcasts/29192d07-419f-4b52-ac4d-c3c36b03de02","image":"https://pbcdn1.podbean.com/fs1/site/images/admin5/AmazonMusic.png","title":null}],"components":{"base":[{"id":"MainStyle","val":"light"},{"id":"Font","val":"Avenir"},{"id":"SecondaryFont","val":"Avenir"},{"id":"PlayerColor","val":"#8fc31f"},{"id":"PlayerStyle","val":"player1"},{"id":"PlayerWave","val":"show"},{"id":"Favicon","val":null},{"id":"CookiesNotice","val":"hide"},{"id":"CookiesNoticeContent","val":"

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Jo Leckie of Big Picture Training returns to The Social Housing Round Table to discuss whether more importance needs to be placed on internal or external customer service in a sector that's under so much scrutiny!

Find The Social Housing Roundtable on Youtube

Follow the SHRT on Social Media

Join the SHRT Community Newsletter

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Find The Social Housing Roundtable on Youtube

Follow the SHRT on Social Media

Join the SHRT Community Newsletter

Which is More Important; Internal or External Customer Service?

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