ASB: The Truth Behind the Data

In this Social Housing Round Table session, hosted by Elaine Middleton, we were joined by Graham Wellard from CMSG to explore the realities behind anti-social behaviour data.

The conversation unpacked how ASB is recorded, interpreted and often misunderstood, highlighting the gaps between reported data, lived experience and frontline practice. Graham challenged assumptions around what the numbers really tell us, the risks of relying on data without context, and the importance of professional judgement in decision-making.

This session offers valuable insight for housing professionals seeking to better understand ASB trends, improve responses and ensure data is used as a tool to support people, not obscure the reality on the ground.

Big thank you to Case Management Solutions Group Ltd and Alertacall Ltd for sponsoring The Social Housing Round Table, without them, none of this would be possible.