The Social Housing Round Table

Rent Regulation: A Deep Dive

Ever wondered how rent is calculated in social housing? It's a bit of a maze, really! Join us as we chat with Samantha Grix, a whiz in rent regulation, who breaks down this complex topic in plain terms. We'll explore the latest rules, common mistakes, and the potential impact of rent changes on tenants and housing providers.
Plus, we'll discuss why it's so important for everyone to understand rent regulation – from housing professionals to tenants.
Whether you're a tenant, work in housing, or simply curious about this important issue, tune in for an informative and engaging discussion!
Massive thanks to Devonshires and Alertacall Ltd for sponsoring this session of the Round Table. Sponsorships mean we can having the conversations that matter. 
Devonshires are solution driven legal services recognised as industry leaders with firm roots in social housing.
Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award winning human contact and they make these important conversations possible.

Is There a Seat at the Table? Ethnic Minority Voices in Tenant Engagement

Tune in to what is a compelling discussion on the critical issue of ethnic minority representation in social housing. Our guest, Kai Jackson, shares her groundbreaking research and the journey that led her to uncover the systemic barriers and generational mistrust that hinder engagement. In this episode, we delve into the key findings from Kai's report, exploring the challenges faced by both tenants and staff in creating a truly inclusive environment. We discuss the importance of cultural competency, targeted communication and proactive outreach in building trust and fostering meaningful engagement. We also examine the innovative "Table Principles" developed by Kai, a framework designed to drive sustainable change and move beyond tick-box exercises. Learn how these principles can be implemented to enhance staff competency, strengthen data system, and allocate resources effectively to support tenant engagement initiatives. Join us as we shed light on the crucial role that ethnic minority voices play in shaping a more equitable and representative social housing sector. Together, let's break down barriers and build a stronger, more inclusive community for all. Massive thanks to Alertacall Ltd for sponsoring the Round Table. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award winning human contact and they make these important conversations possible.

Leveraging Technology to Reduce Isolation

Welcome to the Social Housing Roundtable, the podcast where we discuss the latest trends and innovations in social housing! In this episode, we're joined by Richard Walker, Home Services Director at Pickering and Ferens homes, who will be sharing their journey towards creating a more connected and engaged community for their older residents.    
Richard discusses the challenges they faced in communicating with residents and promoting health and wellbeing initiatives, and how they overcame these challenges through the implementation of PFH Connect. He shares the positive outcomes they've seen, including increased resident engagement, improved tenant satisfaction and a significant increase in attendance at wellbeing activities.    
Join us as we explore the benefits of PFH Connect and discuss how technology can be leveraged to reduce isolation, promote independence and improve the lives of older people living in social housing.    
Massive thanks to Alertacall Ltd for sponsoring the Round Table. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award winning human contact.

Challenges and Solutions for Creating Warmer Homes

In this eye-opening episode of The Social Housing Round Table, we delve into the critical need for improved data and communication across the social housing sector.
It's evident that despite the tireless efforts of many dedicated individuals, the sector still faces significant challenges. This episode explores the issues of trust, accountability and communication, highlighting the urgent need for better collaboration and understanding.
We hear from Andrew Tod, who, in a session sponsored by SureServe, sheds light on the crisis in retrofitting social housing. He addresses the skills shortages, funding gaps and policy inconsistencies hindering progress. The discussion emphasises the importance of tenant-centric approaches, moving away from one-size-fits-all solutions and prioritising tenant well-being alongside Net Zero targets.
Join us for this crucial conversation as we explore the complexities of the social housing sector and discuss potential solutions for a more efficient and equitable future.
Special thanks to our sponsors, Sureserve and Alertacall Ltd, for supporting this session and enabling these vital discussions.

Managing WIP Repairs

Join us for a lively discussion on a challenge that keeps every housing maintenance manager up at night: managing work in progress (WIP) repairs.
This week's Social Housing Round Table dives deep into the world of repairs, tackling the "WIP mountain" head-on.  Inspired by a "Social Housing" viral post from Duncan Palmer, this episode brings together a group of voices to share their experiences, insights and potential solutions for tackling those ever-growing repair lists.
Expect a candid conversation exploring the complexities of WIP in social housing, with no easy answers but plenty of shared learning. Tune in to discover how collaboration and knowledge sharing can help the sector finally get ahead of this persistent challenge.
A massive thank you to Duncan for joining us and to Alertacall Ltd for sponsoring the Round Table. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award winning human contact.

Tackling Homelessness

In this episode of The Social Housing Round Table, we're diving into a truly impactful session featuring the incredible Rachel Holliday from Time to Change West Cumbria.
Hear how Rachel, with the support of Alertacall Ltd, is making a tangible difference in her community to combat homelessness and learn how we can all make a difference. 
Tune in now and discover how collaboration and determination can create a brighter future for everyone.
A massive thank you to Rachel for joining us and to Alertacall Ltd for sponsoring the Round Table. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award winning human contact.

The Sector Risk Profile: Our Risk Landscape

What are the biggest risks facing social housing in 2025? The answers might surprise you. At today's Social Housing Round Table, Becky Tucker from House of Risk gave a fascinating overview of the sector's risk profile. With economic uncertainty, regulatory changes and the growing threat of cybercrime, it's more important than ever for housing organisations to stay ahead of the curve. A massive thank you to Becky for her expert analysis and to Alertacall Ltd for sponsoring the Round Table. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award winning human contact.

Social Housing Round Table 2024 Wrapped

And that's a wrap! Tune in for our final episode of The Social Housing Round Table of 2024. We shared some key insights from the past year and were joined by The Social Housing Round Table's Head of Partnerships, Elaine Middleton who shared her journey and role with us. There's also a sneaky Christmas Quiz in there for anybody who wants to test their Christmas knowledge!
 
A big thank you to Alertacall Ltd for sponsoring the round table in 2024. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award winning human contact.

Building a Community to Fix Social Housing Data

In our latest episode of the Round Table on 10th December 2024, we were joined by George Weyman and Adam Botterill of TPXimpact | B Corp™ to discuss their work so far on social housing data, what's to come and how you can get involved. 
A big thank you to TPXImpact for sponsoring this session and to Alertacall Ltd for sponsoring the round table in 2024. Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award winning human contact.

The Digital Engagement Journey with Customers

In our latest episode of the Round Table on 3rd December 2024, we were joined by the wonderful Kate McArdell-Broome from Johnnie Johnson Housing.
We enjoyed opening up discussion on the digital engagement journey with customers and had some excellent input from attendees. Another fantastic episode!
A special thanks to Alertacall Ltd for sponsoring the 2024 Round Table series! Alertacall helps as many people as possible feel safe, connected and informed by combining ingenious technology and award winning human contact.